FAQ
Are you the original?
Yes! Our designs are unique and crafted with the utmost care and quality. We place great emphasis on vibrant colors, durable materials, and high-quality craftsmanship, so you receive a true masterpiece for your home. Each canvas is specially made just for you – with attention to detail!
How long does shipping take?
The delivery time is 2-5 business days. We prioritize ensuring that your canvas arrives safely and quickly. Every order is handled with the utmost care so that you can enjoy your personalized artwork as soon as possible.
What do I need to do if I want to return my order?
Since each canvas is handcrafted to the highest standards, returns are only accepted for damaged items. If you receive a damaged item, please contact us within 14 days for a return or replacement. Please note the following conditions:
Where are your canvases printed?
Our canvases are printed in the United States, where we use precise printing techniques and high-quality materials to achieve a perfect result. Each piece is made with the greatest care to exceed your expectations
What materials are used?
The canvases are made from a high-quality cotton-polyester composite material, ensuring excellent print quality. The frame is made from pinewood and sourced from FSC-certified sustainably managed forests. This material guarantees not only stability but also contributes to a more eco-friendly production process. Additionally, we use latex paint for printing, which is non-toxic, non-flammable, and environmentally friendly.
Why should I order from you?
Our designs are unique and not available anywhere else. Exclusive designs and the highest quality await you.
How can I apply a discount code?
Discount and promo codes can be entered in the checkout area under "Show order summary."
How can I reach customer support?
Simply contact us via the contact form or send an email to: support@defyne.de
What payment methods are supported?
- Credit card (Visa, Mastercard, American Express)
- PayPal
